Payment methods

For your online payments comestero.shop allows you to pay in the following ways

Payment via Paypal.

PayPal is an online payment system that requires opening an account with PayPal. By choosing this method at the time of payment, you are redirected to a page on the PayPal site where you can enter your credentials to access your PayPal account.

At what time PayPal communicates any irregularity to comestero.shop, the order will be canceled by communicating it by e-mail.

Payment by credit card.

For payment by credit cards we use the PayPal Pro service, through this service it is not necessary to have a PayPal account.

At the time of payment you will be redirected to the PayPal site where you just need to click on the button “Pay with a card”, enter all your personal information, click NO in the field “take advantage of all PayPal benefits” and click on the button “Pay Now”.

In this way the transaction is fast and secure and you don’t need to create an account.

Payment by bank transfer.

Before proceeding with the payment, it is important to receive an email confirming the acceptance of the order.

From the time the transfer is made, it takes about 3/5 days before the amount is credited to our current account.

After 10 days from the date of acceptance of the order without having received the credit of the bank transfer, comestero.shop will cancel the order.

To make the payment by bank transfer it is necessary to use the following coordinates:

Beneficiary: COMESTERO SISTEMI SRL
Bank: BCC di Carate Brianza (MB)
SWIFT: ICRAITRRCAR
Iban: IT 61 E 08440 34070 000000240832
Object: order number

Delivery and Returns

The average preparation time for orders on comestero.shop is 48 / 72h (working days).

Express courier

By choosing home delivery, for orders of less than € 200, the transport costs contribution is € 6,50 for shipments to Italy and € 15 / € 30 for abroad based on the destination area (for purchases from Switzerland, customs duties will be charged separately).

Once the material has been entrusted to the comestero.shop courier, it will confirm the assignment by email by sending the parcel tracking code.

Payment via Paypal or credit card.

Comestero.shop ships on average within 48 / 72h (working days) from receipt of the confirmation of compliance by Paypal or a bank.

Orders for which paypal or the bank requires an additional availability check are exceptions, for which confirmation times may be extended by 24 hours.

Payment by bank transfer.

From the provision of the bank transfer, an average of 3/5 working days pass before the amount is credited to our current account. From the moment the amount is credited, the shipment is guaranteed in 48 / 72h.

Returns

Any complaint relating to product deliveries and their characteristics at the time of delivery must be reported within 8 days to comestero.shop in one of the following ways:

By contacting the number (+39) 039 6250932

By writing to info@comestero.shop attaching the return form downloadable here to help us manage the report more quickly.

Any external damage or the mismatch in the number of packages upon receipt must be immediately reported to the courier, making the appropriate reservations in writing to the carrier and immediately informing Comestero.

If the products have to be assembled / connected to third party components or incorporated into products marketed by the Customer, it will be the sole responsibility of the latter to verify the compatibility of the products themselves.

It will also be the customer’s sole responsibility to verify the applicability standards of the components in the relevant countries of destination of the final products, including but not limited to those relating to quality, hygiene, safety and environmental protection.

Please refer to the conditions of sale on the comestero.shop website to see the conditions governing the return authorization.

Who we are

The Comestero Group is an international company that, for over 45 years, has been involved in the co-design, production and sale of the best electromechanical components and the development of innovative technical solutions for the industry.

If your company also works every day to improve its performance and be increasingly competitive, it does not need a simple industrial supplier … but a strategic partner.

Choosing the Comestero Group means relying on a single solutions partner able to follow you from design, customization to the supply of electrical and electromechanical components.

Discover our group www.comesterosistemi.com

Sales office

Our sales network has been operating for over 45 years throughout the country and Europe with customer service and salespeople dedicated to customers.

What makes us different:

• Experience and Solidity since 1976 we have been working in the electromechanical sector.
• A single partner to streamline the purchasing process
• Personalized advice to identify the product that best suits your needs or technical information.
• Co-design and on demand products for specific solutions.
• Efficient logistics and able to deliver all over the world.
• A dedicated customer service that follows you at every stage of the sale and post-sale.

Do you want to be contacted?

The service is operational from Monday to Friday, from 9:00 to 13.00 and from 14:00 to 18:00

If you need assistance contact us at 039 6250932, or write to info@comestero.shop indicating the reason for the contact request.